E-commerce

The stock is paid for. It is still offline.

Launch products jump the queue. The rest of the range waits for someone to fill every field by hand. Cernel fills them as products arrive.

An off-white ceramic vase with orange alstroemeria on an oak table beside a draped linen curtain
Your shopNew arrivalsNot on the webshop yet
ProductDescriptionColour filterMaterialMeta titleStatus
Ceramic vase3 weeks in stockEmptyEmptyEmptyEmptyOffline

Trusted by e‑commerce teams at

Sound familiar?

E-commerce gets the leftovers. Then the products wait.

Buying and the PIM fill in what buying needs. Everything a shopper filters on, searches for and reads is left to your team, on top of campaigns and the next launch.

New stock waits weeks to go live.

  • Filters miss products when fit or occasion is empty.
  • Suppliers and the PIM send the bare minimum.

Cernel fills every attribute your filters and search use the moment a product arrives.

  • Everything but the launch waits.

    The calendar is always full, so the rest of the range sits in the warehouse, paid for and offline, for weeks.

    Cernel An automation starts the agents the moment a product arrives, so nothing waits for a free afternoon.

  • In stock, and invisible to filters.

    If fit, use or occasion is empty, the product vanishes the moment a shopper filters, even though it is in stock.

    Cernel Agents fill every attribute your filters and search use, with values from your own lists.

  • The supplier sends a title and a colour.

    The rest is copy and paste from the maker's site, a description lumped in at the end, and a meta title nobody had time for.

    Cernel Descriptions and meta titles in your voice, and specs looked up on the maker's own page.

  • Two or three people touch every product.

    One chases the facts, one writes, one checks. Each product queues at every desk before it can go live.

    Cernel Agents write and check; your team only sees the values that need a decision.

The cost of waiting

Every day offline is a day someone else sells it.

When several shops stock the same brands, the first one live takes the early sales. Goods in to live usually takes weeks. With Cernel the fields are filled as the product comes in.

“A new supplier sheet used to mean weeks, if not months, of work. Now we're talking days.”
Mark Hacklett, Head of E-commerce, Tiffany Lighting Direct. Read the story

How it works

What happens to a new product. No one has to start it.

From the moment a product lands until it is live, here is what Cernel does with it and where your team comes in.

  1. 1

    It comes in

    From your shop or PIM, usually within a minute of a change. Or from a supplier's file, a product feed or the API.

  2. 2

    It gets its place

    Cernel sorts it into the right category of your range, so the right attributes and filters apply.

  3. 3

    Agents fill it

    The description in your voice, filter values from your lists, specs from the maker's page, the meta title, every language you sell in.

  4. 4

    You decide, it goes back

    You choose which values go live automatically and which get a review step. Finished values go back to your shop or PIM.

An off-white ceramic table lamp with a wide mushroom shade on a linen-covered table, beside books and dried flowers
CernelProduct page, being filled

1. It comes in. A new product lands with little more than a name and a photo.

No category yet

Ceramic table lamp

Description, in your brand voice

A hand-finished ceramic lamp with a textured mushroom shade. It spreads a soft, low light across a side table or a shelf.

Filter values, from your value lists
  • Colour: Off-white
  • Material: Ceramic
  • Fitting: E27
  • Dimmable: Yes
Specs, read on the maker's product page
Height
42 cm
Shade
Ø 38 cm
Max wattage
40 W
Cable
180 cm, fabric
Meta title for search

Ceramic table lamp with mushroom shade, 42 cm, off-white

Every market, its own instructions
  • DA Bordlampe i keramik med svampeskærm
  • DE Tischleuchte aus Keramik mit Pilzschirm
  • SV Bordslampa i keramik med svampskärm

Just arrived, almost empty

Example products. Pick another range to watch the same steps again.

What changes

If this sounds like your week, here is what changes.

  • New arrivals

    Instead of

    Waiting weeks for a free afternoon

    • Launch products first
    • Extra hands each season

    With Cernel

    Enriched the moment they arrive

    An automation watches a category and runs the agents you picked when a product arrives or changes.

  • Filters and search

    Instead of

    Filling filter values one product at a time

    • Copy and paste from supplier sites
    • A sheet of allowed values

    With Cernel

    Every filter attribute filled from your own value lists

    Filter values only come from your own lists, so a shopper's filter finds the whole range.

  • Copy

    Instead of

    Writing descriptions and meta titles by hand, or copy-pasting with an LLM's help

    • A chatbot in another tab
    • Supplier text pasted in

    With Cernel

    Descriptions and meta titles in your voice, in every language

    Agents read your brand guidelines. Change a guideline once and every agent follows it.

  • Going live

    Instead of

    Checking every product before it goes up

    • Two or three people per product

    With Cernel

    You decide what goes live on its own

    Review steps check every value and only ask a person when something fails or needs a decision.

Works with what you run

In from your shop and suppliers. Back out to your shop.

  • Your shop

    Two-way sync with the shops we integrate with. Products, variants and images come in; descriptions, meta titles and translations go back, usually within a minute.

  • Your PIM

    Two-way sync with the PIM systems we integrate with. Values made or edited in Cernel go back to it.

  • Supplier files

    Any supplier's CSV, in its own layout, matched to your products on SKU, GTIN or MPN.

  • Shopping feeds

    A shopping feed file for each language, ready to upload to your merchant account.

  • Your ERP and everything else

    Any other source of truth connects through the API, or with files in your own columns.

Customer stories

E-commerce teams that stopped waiting

All customer stories
  • Firtal Group

    Firtal Group added a thousand extra hands without adding headcount

    products enriched
    +25K
    organic traffic to product pages
    +20%
    faster time to market
    +80%
    Read the story
    In the warehouse at Firtal Group
  • Tiffany Lighting Direct

    Tiffany Lighting Direct gets a new supplier range live in days, not months

    to get a new supplier range live
    Days
    products from 20+ brands
    13,000+
    extra hires needed
    0
    Read the story
    A stained-glass table lamp on a wooden table in a quiet cafe
  • Molly & My

    Molly & My builds every market on one foundation

    products enriched across 8 markets
    20,000
    faster time to market
    4x
    organic traffic to product pages
    +29.3%
    Read the story
    A stack of folded knitwear in low warm sunlight

FAQ

Questions e-commerce teams ask us.

  • Do we need a PIM for this, or does Cernel work with the one we have?

    Cernel works with what you already run. If you have a PIM, Cernel takes the products from it and sends the finished values back. If your shop is where your product data lives, Cernel works from there. Your ERP or any other source of truth can be connected too, through the API or with files.

  • Does a person have to review every value?

    No. You choose which values go live automatically and which get a review step. Review steps check every value and only ask a person when something fails or needs a decision. If you want a person to see everything in a run, turn review on for it: every proposed value then waits with its inputs, reasoning and prompt, and you approve, edit or reject it.

  • Does it work with our shop?

    Yes. Cernel connects to the shops and PIM systems we integrate with, and finished values go back on their own, usually within a minute of a change, including translations. Anything else connects through the API or with files in your own columns.

  • How quickly is a new product ready?

    Most products are enriched in under a minute once they arrive. Agents that look things up on the web or work on images take a few minutes per product. Values you trust go live on their own, and the ones you give a review step wait for your team.

  • Will the texts sound like us?

    Agents read your brand guidelines and tone of voice. Update a guideline once and every agent that uses it follows. Each language you sell in can have its own instructions.

  • Do we have to start every enrichment by hand?

    No. An automation watches a category and enriches products when they arrive or change, using the agents you picked.

Bring a week of new arrivals.

Send us the products waiting in your warehouse, with whatever data they came with. In a demo we run them through your categories and your brand voice, so you see your own product pages, not ours.

Book a demo